Copywriting • Communications Strategy • Editorial • Creative Direction •

Copywriting • Communications Strategy • Editorial • Creative Direction •

I’m a writer, editor, and communications strategist. Everything has a story to tell, and I spend my time trying to make those stories a lot clearer and a little kinder. Good writing should make life easier. Empathy is everything, and a little curiosity and humor go a long way.

If I can make a corner of the internet or a moment in someone’s inbox more human, more delightful—I consider that a job well done.

Stuff I’m Good At:

Copywriting

Email & Web Copy

Voice & Tone

Editorial

Content Strategy

Creative Direction

Brand Identity

SEO

Persona Building

Social

Proofreading

UX Writing

Download Resume

Curious about my narrative work?
Check out my editorial portfolio.

Folks I’ve Worked With:

AAA / American Addiction Centers / American Crew / Biolab / Blinds.com / Boats Group / Buffalo Wild Wings / Carters / Celebrity Cruises / Coca Cola / Cox Communications / Digital Additive / Elevance / Elizabeth Arden / FleetCor / Fresh Market / Grammarly / Helzberg Diamonds / Hertz / IGN / Jaipur Living / Lowes / Mark Spain Real Estate / Nordstrom / Nordstrom Rack / Oldcastle / Revlon / SkipHop / Southern Linc / St. Jude / Travel & Leisure / The Homestead Atlanta / The Home Depot / The Obama Foundation / WeWork

Putting it in action:


Elevance Medicare Journey Strategy

That time I helped Elevance better understand their Medicare audience and built an enrollment journey based on their needs.

Email Strategy | UX Writing | Persona Building | Brand | Healthcare

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Grammarly Weekly Stats

That time I helped Grammarly boost engagement through gamifying their Weekly Stats email & social assets.

Email | UX Writing | Strategy | Social | Brand | Tech

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Hertz Transactional Overhaul

That time I reimagined Hertz’s transactional communications through outlined best practices, creating a seamless and user-friendly customer journey.

UX Writing | Strategy | Transactional | Optimization | Travel

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Grammarly Business

That time Grammarly Business was introduced and I facilitated a strategic email acquisition and lifecycle program.

Email | UX Writing | Strategy | Brand | Tech

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Celebrity Cruises Creative Optimization

That time my team scaled Celebrity Cruises' digital marketing with personalized content and optimized processes.

Email | UX Writing | Strategy | Optimization | Travel

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The Homestead Atlanta Brand & Communications

That time I created The Homestead Atlanta’s brand identity, voice, and website to drive its growth and community engagement.

Branding | Web | Email | Social | Content | Non-Profit

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Obama Foundation Preference Center

That time the Obama Foundation sought guidance on their preference center updates to improve the experience and capture relevant data.

Email | Pref. Management | Personalization | CRM | Non-Profit

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Vacoda Software Platform Launch

That time I led an omni-channel campaign for Vacoda, showcasing the capabilities of the software and driving awareness across diverse audiences and media.

Omni-Channel | Strategy | Product Launch | SaaS | Tech

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Nordstrom Rack Creative Strategy

That time my team boosted Nordstrom Rack’s email engagement and conversions with meaningful one-to-one content.

Email | Strategy | Personalization | Optimization | Retail

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Elizabeth Arden Subject Line Optimization

That time I helped Elizabeth Arden boost email engagement amid industry changes by crafting data-driven subject lines and copy.

Email | Strategy | Subject Line | Optimization | Retail

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Get In Touch:

Want to talk about ways I could tell your brand’s story? Interested in my epic recasting of classic films with an all-Muppet ensemble? Either way, let’s chat!

kimberlycoburn@gmail.com
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